Privacy Policy
Effective August 17, 2026
Information We Collect
When you use the contact form or communicate with Havanna Wave Media, we may collect personal information including your name, email address, phone number, the selected service, and project details or messages you provide. We collect this information to respond to inquiries, provide estimates, schedule services, prepare contracts and invoices, deliver services, and support customers.
How We Use Information
We use contact and project information to review requests, prepare proposals, schedule appointments, invoice for services, deliver contracted work, and provide customer support. We do not sell personal information to third parties.
Payments
Payments processed through our website use Square. Havanna Wave Media does not directly receive or store full credit card numbers; Square processes payment information on our behalf and follows its own privacy and security practices. Links to Square checkout are provided where applicable.
Hosting & Service Providers
We use hosting and other third-party service providers (for forms, email delivery, payment processing, and storage) that help deliver the website and our services. These providers may process personal information on our behalf in order to provide their services. We do not claim to use analytics, advertising cookies, or third-party tracking tools unless they are present in the site code.
Your Rights
You may request access to, correction of, or deletion of your personal information by emailing havannawavemedia@gmail.com. We will respond to reasonable requests in a timely manner and may retain information as required for legal, tax, or accounting purposes or to complete transactions in process.
Security
We take reasonable administrative, technical, and physical measures to protect personal information. No website can guarantee complete security; please take care when sharing sensitive information online.
Contact
For questions about this policy or to request access, correction, or deletion of your information, email havannawavemedia@gmail.com. Service area: Oʻahu, Hawaiʻi.
This privacy policy provides general information about how Havanna Wave Media handles personal information. It may be supplemented by a client’s signed service agreement.